Refund policy
Return & Refund Policy
Thank you for your purchase. We are committed to providing high-quality products and transparent policies. Please read the return and refund conditions carefully below.
Final Sale Policy – No Returns or Refunds
All sales are final. Once an order has been placed and processed, no returns, exchanges, or refunds will be accepted under any circumstances.
Due to the nature of the product and our processing system, we do not offer refunds or accept returns for reasons including, but not limited to:
- Change of mind
- Product not meeting personal expectations
- Performance or connectivity issues
- User error or misunderstanding of how the product works
Defective or Damaged Items – Strict Conditions
In the rare case that an item arrives completely non-functional (i.e., it does not turn on at all upon delivery), you must contact our customer support within 7 days of receiving the product.
If the item is confirmed to be non-functional by our team, we will offer a replacement or refund.
Please note: Only items that do not turn on at all are eligible for review. Any item that turns on or shows signs of operation is considered functional and not eligible for a refund or return.
Requests made after 7 days from the delivery date will not be accepted.
Customer Support
If you believe your item meets the conditions above, please contact us within 7 days of delivery at: