Shipping policy
Shipping Policy
Shipping Times
We do our best to ship your KaiaLamps as quickly as possible.
Due to a high number of recent orders, production may currently take up to 2 weeks before shipment.
We appreciate your patience while our team works hard to fulfill each order.
United States Shipping
Once shipped, delivery typically takes 3–7 business days.
International Shipping
Once shipped, delivery typically takes 7–15 business days, depending on the destination country and customs processing times.
Order Confirmation & Tracking
Once your order is placed, you will receive a confirmation email.
As soon as your order is shipped, we will send you a tracking number so you can follow your order every step of the way.
Shipping Costs
Shipping costs (if applicable) are calculated at checkout and clearly displayed before you complete your purchase.
Possible Delays
While we do our best to meet the estimated delivery times, delays may occur due to:
- High demand
- Carrier issues
- Customs processing
- Other unforeseen circumstances
We sincerely appreciate your understanding and patience.
Questions?
If you have any questions regarding your order or shipping, feel free to contact us anytime at: